Years ago I read an anonymous poem "A Short Course in Human Relations." It goes like this:
The six most important words:
I admit that I was wrong.
The five most important words:
You did a great job.
The four most important words:
What do you think?
The three most important words:
Could you please...
The two most important words:
Thank you.
The most important word:
We.
The least important word:
I.
These few words not only outline important management principles, but apply to all human relationships. Keep these words posted on your desk or dash of your car: "I admit that I was wrong"..."you did a great job"..."what do you think"..."could you please"..."thank you"..."we".
Find opportunities to say these words every day and you can create a new positive environment in your workplace, church or family.
For Beyond Today, I am Gary Petty.
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